FAQ

FREQUENTLY ASKED QUESTIONS


  1. Where do you deliver? We deliver within and outside Metro Manila. 
  2. How much will it cost to deliver my item/s? The cost of delivery is determined on the size of the items in your order and the delivery location. The cost of delivery will display on the checkout page.
  3. What is the Delivery Lead Time? Delivery of an order may vary depending on courier delivery lead time. To follow up on your order, you can text/call us at 09092923448 or email us at sales@avasiaonline.com
  4. Missed delivery? If you do not pick up your delivery, we cannot refund you. We suggest that you ask a colleague or friend to pick up your delivery. Your pick-up site is not responsible for holding on to your bag after your delivery day. Remember that you can always put your subscription on hold when you know you’ll be away.

  1. How can I contact Avasia Information Systems? You can contact our customer service team through telephone (02) 747-5371 or cellphone 09092923448 from Monday to Friday (9am-6pm) and Saturday (9am-5pm) or you can visit our office at 5th Floor Bloomingdale Plaza, Shaw Blvd., Brgy. Kapitolyo, Pasig City, Manila.

  1. How do I order? Browse through our selection of products! After that, type in the quantity (just below the item price) and click 'Add to Cart', to continue shopping, click ‘Continue Shopping’, to pay for your order, click 'Proceed to Checkout'. On the Checkout Page, you must fill all the information required then select the type of payment, check the checkbox if you agree with the terms and conditions and click ‘Place Order’ to finish the transaction.
  2. I ordered already and checked out but what will I do if I want to add some goods? You can just order again (add to cart and checkout). Just let us know on the ‘Order Notes’ section if you want us to deliver the two orders together.
  3. Which browsers can I use to view Avasia Information Systems website? The website is compatible with the latest versions of Firefox, Chrome and Internet Explorer. We recommend Google Chrome.

  1. What payment methods do you accept? We only accept payment through electronic fund transfer via bank account.


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